Privacy Policy

Summary

iPhone

Ellu is built so that your data never reaches us. The app has no accounts and no ads, and it doesn’t send your data to any server.

Android

Your data is stored on your phone and doesn’t reach us. The app has no accounts and no ads, and this version has no internet access: Android doesn’t let it connect to any network. Data leaves the app only when you send it yourself: a backup file, a CSV export or an email to support. Google Play, if you install Ellu from it, has its own privacy policy.

What data you enter

Period dates, cycle and period length, flow, daily logs of energy, mood and pain, symptoms, discharge, notes and reminder time. This data is sensitive, so we treat it as medical data.

Where it’s stored

iPhone

Only on your iPhone, in the app’s own storage. Ellu doesn’t sync your data to a cloud. If you back up your iPhone, iOS includes app data in that backup: you control this in your iPhone settings, and we have no access to it.

Android

Only on your phone, in the app’s own storage. Ellu doesn’t sync your data to a cloud and keeps it out of Android’s automatic Google backup. To move your data to another phone, use the backup file from Settings; we have no access to it.

What we receive

Your health data: nothing. We don’t receive, store, share or sell it.

Purchases

This version of Ellu has no purchases or subscriptions. The App Store and Google Play, where you download Ellu, have their own privacy policies.

Notifications

iPhone

Reminders are created on your iPhone itself and never pass through our servers. You can turn them off in iOS Settings.

Android

Reminders are created on your phone itself. You can turn them off in Android settings.

Age

iPhone

If you enter your age, it stays on your iPhone with the rest of your data. Ellu uses it only to choose which options to show and to explain how cycles change with age.

Android

If you enter your age, it stays on your phone with the rest of your data. Ellu uses it only to choose which options to show and to explain how cycles change with age.

Sensors

iPhone

Ellu uses your phone’s tilt for the “water” animation. This data is not stored and never leaves the device.

Android

Ellu uses your phone’s tilt for the “water” animation. The readings are used only to draw it on screen and aren’t saved.

Screen lock and widgets

iPhone

Face ID or Touch ID lock is handled by iOS — Ellu never receives biometric data. Widgets show your cycle day on your screen; while the lock is on, they hide the details.

Android

The fingerprint, face or device passcode lock is handled by Android — Ellu never receives biometric data. Widgets show your cycle day on your screen; while the lock is on, they hide the details.

Support requests

iPhone

If you write to us via “Contact us”, the email is sent from your own mail account to sales@99francs.agency and contains your message, the app version, your iPhone model and iOS version. We use it only to reply and to improve Ellu, and we don’t share it with third parties.

Android

If you write to us via “Contact us”, the email is sent from your own mail account to sales@99francs.agency and contains your message, the app version, your phone model, Android version and device language. We use it only to reply and to improve Ellu, and we don’t share it with third parties.

Export and deletion

iPhone

In Settings you can save a backup file, restore it on another iPhone, export your data to CSV and delete it permanently. The backup file isn’t encrypted and goes only where you send it.

Android

In Settings you can save a backup file, restore it on another phone, export your data to CSV and delete it permanently. The backup file isn’t encrypted and goes only where you send it.

What you send yourself

A backup file, a CSV export and an email to support go only where you send them. We receive only the emails you write to us.

Children

Ellu doesn’t ask anyone for personal data. If you’re under 16, use the app together with your parents.

Changes

If the policy changes, we’ll update this text in the app. The revision date is shown below.

Contact

99 Francs Agency, sales@99francs.agency